Defining Website Abandonment, Part 2

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All too often marketers interchange the different terms associated with website abandonment. While they are all related and dependent on each other they are also very different and reveal unique insights into your website’s customer experience. There is some discussion out there about these granular types of abandonment, however there is not any continuity between marketers about the different types … Read More

Defining Website Abandonment, Part 1

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Before diving into the most common causes of website abandonment, it would be a good idea to establish some definitions for the terminologies we will be using going forward. First, let’s take a step back and define ‘abandonment’ just in case there’s any confusion surrounding this term. For the purpose of this blog, we will define abandonment as any time … Read More

Your Website Abandonment Resource

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Over the last 7 years, UpSellit has built partnerships with virtually every online industry. From e-commerce to lead generation, UpSellit has been reducing website abandonment and collecting unbelievable amounts of customer data along the way. Our new blog, ‘Understanding Site Abandonment’ will serve to share everything we’ve learned about website abandonment from the unique customer insight provided by SmartAgent, our … Read More