If you’re looking to build stronger relationships with your customers, it’s not just about selling them a product. What really sets your business apart is delivering a great customer experience. And when it comes to boosting revenue, upselling is an opportunity that not only increases your profits but also creates an experience that keeps your customers coming back for more. … Read More
How to Use Exit Detect Technology to Reduce Cart Abandonment
When it comes to conversion optimization and combating cart abandonment, time is money. If you interact with your shoppers too late, you lose the sale. But if you interact with them too soon, you’re just interrupting the shopper journey and causing frustration. In either case, you’re losing revenue — all because of poor timing! That’s where Exit Detect technology comes … Read More
Site Abandonment and How to Decrease it at Every Stage of the Customer Journey
Site abandonment has always presented a major challenge for online retailers. To convert shoppers, it’s important to keep them onsite and interested. Between Q4 of 2021 and Q2 of 2022, overall conversion rates decreased .5%, while the average abandonment rate hovered around 70%. To decrease site abandonment, you need to understand the different types to better address shoppers’ needs. In … Read More
Brand Trust and the Keys to Building It
Trust is a key value in every human relationship. Brands now hold the same standard, with 81% of consumers needing to trust a brand to even consider making a purchase. Good business is now all about the relationship, and brands are responsible for nurturing this relationship to build trust with their customers. Why Brand Trust is Important For more than … Read More
9 Marketing Strategies for Black Friday and Cyber Monday (BFCM)
From single-day doorbusters to multiple weeks of online promotions, Black Friday has flourished into an online shopping phenomenon. In 2021, consumers spent $10.7 billion on Cyber Monday, making it the biggest online shopping day of the year. Although this was 1.4% less than 2020, ecommerce sales rose an estimated 45% compared to 2019. For every day of Cyber 5, people … Read More
Recover Lost Sales With Back in Stock Emails
Running out of a popular product can cost ecommerce sites hundreds, if not thousands of conversions. Recently, out of stock items cost retailers $1.14 trillion dollars. Luckily, there is a simple solution that can mitigate stock issues: back in stock emails. Back in stock emails leverage out of stock inventory to recover sales, build brand loyalty, and provide a better … Read More
How Online Businesses Can Get Started with Conversion Rate Optimization
What is Conversion Rate Optimization? We’ve all heard the term Conversion Rate Optimization (or, simply, CRO) — but what does it actually mean? CRO refers to the process of positioning your website (aka optimizing it) to improve the chances of visitors taking the desired actions on it (aka conversions). Even more simply put? Conversion optimization means setting up your website … Read More
5 Strategies to Convert Price Sensitive Shoppers
Are you wondering how you can win over shoppers with tight purse strings? You’re not alone! Price sensitivity is a complex phenomenon that varies from person to person and is influenced by a variety of factors. Luckily, there are some excellent strategies that you can employ to convert price sensitive shoppers. Let’s take a closer look at what price sensitivity … Read More
One-to-One Marketing: Understanding its Role in Ecommerce
Imagine having a personal shopper who can pull the items that best suit you, share special offers, and even hold your selections until you’re ready to make a purchase. Now, imagine that you could have that personalized experience at any time and in any place. That’s one-to-one-marketing. To break it down, one-to-one-marketing is the implementation of personalized interactions with customers … Read More
5 Ways Home & Decor Brands can Optimize the Shopping Experience
Modern homes function as multipurpose spaces. This gives home and decor retailers a golden opportunity to maximize online revenue. Traditionally, homes were simply a place to eat and sleep. Today, a home can also be an office, classroom, fitness space, and entertainment hub. With shoppers continuing to dress every part of their home, it’s more important than ever to optimize … Read More