Do you have the 7 essentials of Social Proof?

Joel ThomasUncategorizedLeave a Comment

For those unfamiliar, social proof is the psychological phenomenon of how people’s behavior can be swayed to conform to the behaviors of the people around them. It’s the celebrity on the billboard wearing the jacket you now want. It’s the laugh track on your TV comedy show. It’s your friends doing your bragging for you to the cutie at happy … Read More

How to keep competitors from stealing your sales.

Joel ThomasUncategorizedLeave a Comment

Almost half of your potential customers say they will “gladly switch brands to use a coupon.” For mobile coupon users, it’s even worse; six in ten. Why those no-good, two-faced, traitorous customers! Right? Wrong: Customer loyalty isn’t a right. It’s an asset, which means you have to build it. And if you’re not building loyalty, your website may be taking … Read More

10% off: A Retrospective.

Joel ThomasUncategorizedLeave a Comment

We’ve all been on an online retail site, browsing the store, only to have a “10% off” ad appear just as we were about to leave. There’s a good chance that ad was even brought to you by UpSellit! These “exit offers” are the foundations of behavioral marketing, reading the invisible tells of the consumer as he or she moves the mouse … Read More

Drake, and the psychology of Free Shipping.

Joel ThomasUncategorizedLeave a Comment

Drake’s love of Free Shipping just may be the most instructive meme in the history of conversion rate optimization. What at first blush seems like a fun observation that all shoppers get intuitively actually packs a ton of insight into the irrational behaviors of human beings—insight you can put to your advantage with your online sales. To unpack the joke, … Read More

Why Your E-Commerce Site Needs Live Chat

Ari Gillamconversion optimization, UncategorizedLeave a Comment

A positive customer experience is one of the hallmarks of a company’s long-term success. One of the keys to providing an exceptional customer experience is giving customers the ability to speak with your company directly when they have questions, comments, or concerns.   For e-commerce sites — which are typically known for being streamlined, it might not be feasible to … Read More

Get Personal & Increase Conversions

Ari Gillamconversion optimization, UncategorizedLeave a Comment

Marketing in a digital environment offers a world of head spinning choices. The ability to choose is appealing to consumers, psychology studies have found that humans equate choice with power and control. Our instinctual need for control demands the right to choose, whether it’s between picking breakfast cereals, new computers or the right insurance company. In the marketing realm, a dizzying array … Read More

How To Use Social Proof On Landing Pages

Ari Gillamconversion optimization, UncategorizedLeave a Comment

What exactly is social proof? It’s the influence on your decision-making created by the reaction of social masses. Whether you “don’t believe the hype” or you are eagerly jumping on the bandwagon – your bias, whether negative or positive, is derived from social proof.   For example, if you look into a restaurant and see that it’s empty, you probably … Read More

What Are Effectual CTA’s Made of?

Ari Gillamconversion optimization, increase conversions, UncategorizedLeave a Comment

  So you’re researching how to craft an effectual CTA to increase sales for your online shop? You’ve come to the right post!   We’ve sifted through the plethora of posts debating which CTA color ‘grabs the millennial eye and massively increases sales’, so you don’t have to. We will spare you the prate!   First things first: a call-to-action … Read More